Privacy Policy

We collect the information you provide directly to us when you request a quote, make a reservation, create an account, or contact our team. This may include your name, email address, phone number, pickup and dropoff addresses, travel dates and times, flight details, payment information, and any special requests. We also collect information automatically when you visit our website, such as your IP address, browser type, device information, pages viewed, and referring URLs. We use cookies and similar technologies to improve your experience and analyze site traffic.

We use your information to provide and manage our luxury transportation services, including scheduling rides, communicating with you about reservations, processing payments, sending service-related updates, and maintaining the security of our platform. With your consent, we may also send you promotional communications about special offers or new services. You can opt out of marketing messages at any time by following the unsubscribe instructions in the message or contacting us directly.

We do not sell your personal information. We share information only with trusted service providers who help us operate our business, such as payment processors, SMS notification services, and website hosting providers. These providers are contractually required to protect your information and use it only for the services they perform on our behalf. We may also disclose information if required by law, to protect our rights, or in connection with a business transfer.

We send text messages to our approved, contracted drivers for operational purposes such as ride assignments, schedule updates, and trip status notifications. Drivers consent to receive these messages during onboarding and can opt out at any time by replying STOP. If you are a customer and receive service-related SMS messages, you can opt out by replying STOP or contacting us at the email below.

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Depending on your location, you may have rights to access, update, correct, or delete your personal information, or to object to certain processing. To exercise these rights, please contact us using the information below.

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.